Proceedings

Innovation:

• Challenges will be high impact but what exact shape and form?
• More risk-based approach
• The potential wins benefit all, but returns are less tried and tested than concrete-pouring
• Need sustainable approaches, and innovation
• In 2012, Wessex and Southern worked with customers in innovative ways – we want to see more of this

Ofwat’s own approach – 2014 price review

• Removed key barriers
• Capex bias – totex
• Outcomes with customers –sustainable and innovative delivery
• Not default customer or second guessing local knowledge
• Companies to develop solutions with customers that are good for the environment – outcomes valued by customers at fair price