Proceedings

Chair’s Summary: What are the big issues to be addressed if we are to properly embrace water efficiency and realise the benefits long term?

Carmen Snowden, WRc

(free)

A summary by the Chair,  Carmen Snowden, WRc of statements made by attendees of the Aqua Enviro Water and Resource Efficiency Conference 17th July 2014.

  • Need to work with customers so that they think about water use. Currently they don’t really have a clue how much they use.
  • Data opportunity in the non-domestic sector – getting customers to understand how they are using water.
  • Need to keep focussing on removing the need to think – take out the human factor and see how far technology can take us.
  • Increased government involvement in education.
  • Imagine a different way of treating water.
  • Improve the way regulators work together.
  • Engagement of consumers – how do we make them think about water and the business model for it making sense to them.
  • Recognition that today’s forecast of demand is out of data tomorrow due to inherent uncertainties.
  • Public incentives.
  • If only water companies knew as much about their customers as supermarkets know about theirs. Need to have a relationship with customers – at the moment we don’t even know who they are.
  • Helping people understand how much water they use.
  • Awareness of water use and the value of it.
  • New approaches for customer engagement, and use these as a starting point for collecting data.
  • Look at the infrastructure, and building regulations – move forward not backwards.
  • Look at water in water in food value chains, and the context of water dynamics.
  • Understand and make best use of alternative sources of water.
  • Understand customers and demonstrate success.
  • Understand the standard inputs to demand forecasting.
  • Tackle leakage.
  • Tackle the economics of water – it is too cheap.
  • Smart meters and variable pricing.
  • Getting the balance of equipment versus behaviour.
  • Keep track of technology.
  • Get a grip on the big practical things to make greatest difference.
  • Energy usage – need to deal with loss of heat and energy used in treatment.
  • Understand water use.
  • Focus on societal acceptance of water efficiency.

Please fill in your details to download the proceedings



For more information about how Aqua Enviro
can help you, contact us...

Aqua Enviro Ltd

T: 0113 8730728

E: enquiries@aquaenviro.co.uk


c/o Tidal Accounting, HQ Offices, Radley House, Richardshaw Road, Leeds, West Yorkshire, LS28 6LE

  • By submitting this form, you agree that we may use the data you provide to contact you with information related to your request/submission and other relevant Aqua Enviro services. You can unsubscribe from Aqua Enviro marketing emails at any time by clicking the unsubscribe link in the email. To learn more, see our Privacy Policy